Privacy policy

Last Updated: September 19, 2026

FluxCubes ("we", "us", or "our") operates the website fluxcubes.com (the "Site"). This Privacy Policy explains how we collect, use, and protect your personal information when you browse our storefront, make a purchase, or communicate with our support team.

1. Personal Information We Collect

When you visit or place an order on our Site, we collect specific data necessary to process your transaction and optimize site performance:

Order & Customer Details: Your name, billing address, shipping address, email address, phone number, and payment confirmation details. (Note: Full payment card details are encrypted and handled directly by secure payment processors such as Shopify Payments, PayPal, or Stripe; we do not store raw card numbers.)

Device & Usage Data: Your IP address, browser type, device identifiers, time zone, referring URLs, and browsing behavior on our store (e.g., viewed products, cart interactions) collected via cookies and web pixels.

Customer Support Communications: Any correspondence, feedback, or defect images/videos you transmit to support@fluxcubes.com.

2. How We Use Your Information

We utilize personal data strictly for commercial and operational purposes, including:

Processing transactions, managing checkout sequences, and fulfilling product shipments.

Sending order confirmations, live shipping tracking updates, and delivery notifications.

Screening incoming transactions for fraudulent indicators or automated bot checkout behavior.

Providing direct customer support regarding returns, exchanges, or technical operation.

Analyzing store traffic trends and evaluating advertising performance (e.g., TikTok, Meta, and Google ad tracking pixels).

3. Sharing Your Personal Information

We do not sell your personal information. We disclose necessary data solely to third-party service providers essential to fulfilling our services:

Shopify: Powers our e-commerce storefront. You can review Shopify's platform privacy practices via their official policy pages.

Fulfillment & Logistics Partners: Courier networks and shipping carriers who require your name and delivery address to deliver packages.

Analytics & Advertising Tools: Tracking services (such as Meta Pixel or TikTok Pixel) that help us measure campaign conversions and optimize product discovery.

Legal Compliance: When required by applicable subpoenas, court orders, or lawful government requests.

4. Cookies and Tracking Technologies

Our Site employs cookies and local storage tokens to remember your shopping cart items, recognize returning visits, and evaluate engagement metrics. You can manage or disable cookie preferences through your individual web browser settings; however, disabling certain cookies may prevent the checkout system from functioning properly.

5. Data Retention

When you place an order through the Site, we maintain your purchase records for our operational files, accounting reconciliation, and warranty verification unless and until you request the deletion of this data.

6. Your Rights

Depending on your geographic location (including California under CCPA/CPRA, or the European Economic Area under GDPR), you may have statutory rights regarding your personal information, including:

The right to request access to the specific pieces of data we maintain about you.

The right to request correction or complete erasure of your personal records.

The right to opt out of data sharing for targeted online advertising.

To submit a request regarding your data, contact us at the email listed below.

7. Contact Information

For inquiries regarding our privacy standards, or to exercise your privacy rights, contact us at:

Brand: FluxCubes

Support Email: support@fluxcubes.com

Mailing Inquiries: Handled digitally via support@fluxcubes.com